About the park usage
What age is required to participate?
Only the Aerial Walk can be enjoyed by children from 3 years old. All other experiences can be enjoyed by children from 0 years old. Although the facilities are designed to ensure safety, if you bring small children, we ask that they be kept within the reach of a parent or guardian.
Why can't children under 3 years old enter the tree-top walk?
We are very sorry, but children under 3 years old are not allowed to enter the park.
It is dangerous to enter the park while carrying a child or using a baby carrier, and carrying a child on one’s back is very exhausting.
However, there are swings and beds where parents can play together with children under 3 years old.
For more information, please ask the staff at the reception desk.
It is dangerous to enter the park while carrying a child or using a baby carrier, and carrying a child on one’s back is very exhausting.
However, there are swings and beds where parents can play together with children under 3 years old.
For more information, please ask the staff at the reception desk.
Can we still play on rainy days?
When it rains, some of the “Tree-top Walk” areas are not available, so we recommend that you come on a sunny day. However, there are areas where you can play even on rainy days. You can use the private space areas (“Privatised Tree-House” and “Transparent Dome”).
Are there discounts for people with disabilities?
We offer a 10% discount at reception. Please bring your disability certificate.
Please note that some people with disabilities (such as wheelchair users) may not be able to use the “Tree-top Walk”.
Please note that some people with disabilities (such as wheelchair users) may not be able to use the “Tree-top Walk”.
Can I bring in pets?
Pets are not allowed inside the “Tree-Top Walk” or campsite buildings, but they can be walked on the promenade and grounds. There are places where you can put a leash on your dog. Overnight stays are possible, but please contact us in advance.
About the facilities
Do I have to pay for parking?
No, parking is free.
Are there any changing rooms?
There is one in the reception building.
Is there a smoking area?
You can smoke in the smoking area located outside.
About bringing in food and ingredients
Can I bring food and drinks into the park?
Yes, there are tables and chairs here and there.
Do you sell food?
We do not sell food except drinks/ice-creams/cookies.
Please purchase ingredients before you come.
Please purchase ingredients before you come.
About reservations
Do I need to make a reservation?
Reservations are required, but if there is availability on the day, you can enter without making a reservation.
Can I change or cancel my reservation?
To cancel, please call us or use the URL provided in the email you receive when you make a reservation.
If you need to make changes, please cancel and re-apply or contact us by phone.
If you need to make changes, please cancel and re-apply or contact us by phone.
Are there any cancellation fees?
No, there are no cancellation fees.
